GENERAL INFORMATION

• Where are you located? 

222A avenue Louise, 1050 Bruxelles 

Easy to reach by public transportation with trams 8, 81,92 and bus 54

• What are your opening hours?

Monday – Friday 

07.00 – 21.00

Saturday – Sunday 

10.00 – 14.00

• Do you have lockers? 

Yes! We have lockers that work with a code in the changing rooms. 

Some have USB sockets to charge your phone.

Our locker rooms are fully equipped with welcome products and towels.

• Do I need to bring towels?

No! We provide workout towels and bath towels. Our locker rooms are fully equipped with self-care products.

• Do you have water on site? 

We sell water bottles at the bar but you can bring your own and fill it at the water fountain in our lobby. We also sell reusable SQUAD x Kambukka bottles for those concerned about their environmental footprint.

Book a workout 

• How can I book a workout? 

It’s super easy! First you need to create an account. Once it’s done, you can search for the calendar and select your workout as well as the product of your choice.

• When can I book workouts online? 

Whenever you want ! We publish the calendar weeks in advance. You may book your workouts for the next two weeks. From there it’s up to you.

• Do I need to pay membership fees?

No, hooray! You only pay for what you use. You can buy one workout or you can buy a bunch of workouts. With our workout packs (5, 10 ans 20 sessions), you’ll benefit from more advantageous rates. If you fall in love after your first workout (which you will) you may choose one of our membership options. 

• How long in advance can I book my workouts? 

You can book your workouts up until two weeks in advance.

• Can I cancel my session before the workout?

Cancellation less than 3 hours before the start of the class is not allowed. The used credit will be lost. If you have a membership, it will count as a strike. Your membership will be frozen for a week after 3 strikes.

Packs & memberships

• Can I freeze my subscription when leaving on holidays or traveling for work?

No, the only time we freeze your subscription is when you have a medical issue and it is backed up by a medical certificate. Go for a pack instead when you know you’ll be traveling in the weeks to come.

• Can I extend my pack if I can’t finish it by the expiry date?

No, you need to finish your workouts before the expiry date otherwise you’ll lose the remaining credits. Go for a smaller pack if you’re not sure you’ll finish that many workouts in the amount of time given.

The workout 

• Are there classes for beginners?

No! But don’t worry our sessions are suitable for all levels. We make sure that everyone, accustomed or not, can make the most out of this experience. You can adapt the speed of your treadmill anytime and choose the weight of your dumbbells, you are the master of your workout!

• When should I arrive?

We recommend arriving at the studio and check-in 15 minutes before the workout starts.

• Do I need to bring another pair of shoes?

Yes! In order to keep the SQUAD room as clean as possible for our members, we ask you to bring a clean pair of indoor shoes. Our staff team will be very thankful as well.

• Can I enter the SQUAD room after the class started?

Although we prefer you arrive here on time, you can still enter the class up until 10 min after it started (unless there is a waiting list). No entrance past that point and it will be counted as a missed workout. In case of a pack, you’ll lose the credit and if you have a membership it will count as a strike.